Shipping Policy
To ensure that you receive your orders quickly and safely, we work with reliable and efficient courier companies.
Shipping within Spain:
Courier company: Correos: Paq Standard
Conditions: Shipping within Spain is completely free.
Shipping to Europe:
Courier company: DHL: DHL Express International
Conditions: For shipments to European countries, the shipping cost is €10.
Pickup at Delivery Points:
Select the nearest pick-up point served by one of the courier companies listed above, so you can pick up your package at a time that is most convenient for you:
Correos (Citypaq): Delivery point locator
Additional information:
Tracking Number: Once your order is processed, we will send the tracking number to your email.
Processing time: Orders are prepared and shipped within 1-2 business days.
Estimated delivery time for shipments to Europe: Depending on the destination, delivery time is usually 2 to 5 business days, subject to the efficiency of the courier company and the location of the destination country.
Additional note: If you prefer to use a different courier company that is more convenient for you, please feel free to contact us via the chat on our website or by sending an email to info@veletty.com.
We will be happy to coordinate shipping with the company of your choice. We work with the best courier companies to ensure your experience is satisfactory. If you have any questions about your shipment, please do not hesitate to contact our customer service.