Quality assurance

At Veletty , we pride ourselves on offering you premium quality products, crafted with attention to every detail. We understand how important it is to have confidence in your purchase, which is why we offer guarantees that reflect our commitment to quality and your satisfaction.

Impeccable quality assurance

Every Veletty product is made from the highest quality natural leather, subject to rigorous control at every stage of the production process. We guarantee:

• Exceptional materials that improve with time.
• Impeccable craftsmanship ensures durability and sophisticated design.
• Reliability that reinforces your confidence that you are investing in quality.

If you find a manufacturing defect or a problem that affects the functionality or appearance of the product, we will take full responsibility. In these cases, we will offer you:

• Free repair.
• Product replacement.
• Full refund.

The warranty period for manufacturing defects is 12 months from the date of purchase.

30 days for returns without explanation

We want you to be completely satisfied with your purchase. If the product does not meet your expectations, you can return it within 30 days of receipt , without having to justify the return.

For the return to be accepted, the product must meet the following conditions:

• Be in its original condition, with no signs of use.
• Have all labels, hang tags and original packaging.
• Be accompanied by the receipt or proof of purchase.